The Waqf Fund (“we”, “us”, or “our”) is committed to protecting and respecting the personal data that we hold. This privacy statement describes why and how we collect and use personal data and provides information about individuals’ rights. It applies to personal data provided to us, both by individuals themselves or by others. We may use personal data provided to us for the purposes described in this privacy statement or as made clear before collecting personal data.
Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data. We process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose are set out in the relevant sections below.
The personal data that is provided to us is provided either directly from the individual concerned or from a third party acting on behalf of an individual. Where we receive personal data that relates to an individual from a third party, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement. We are committed to being fully open and honest to you about why we collect and use your personal data.
We take the security of all the data we hold seriously. Staff are trained on data protection, confidentiality, and security. We have a framework of policies and procedures which ensure we regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
For the purposes of the General Data Protection Regulation (GDPR), the Data Controller is:
The Waqf Fund, 22-28 George Street, Birmingham, B12 9RG
If you have any questions about this Privacy Policy or the information we hold about you, please contact:
info@waqf-fund.org
0161 528 7270
This Privacy Policy is categorised into the following sections:
1. Who we are
The Waqf Fund is a UK-based charity working across the globe to strengthen humanity’s fight against poverty, social injustice, and natural disaster, through the provision of immediate relief and the establishment of long-term, self-sustaining development programmes.
Our vision is to contribute to a just, caring, and compassionate world, free of poverty. The Waqf Fund achieves this by raising money to fund immediate relief and perpetual Waqf-based solutions that empower local communities.
2. Your rights over your personal data
Right to be informed: You have the right to be informed about the collection and use of your personal data by The Waqf Fund.
Right to withdraw consent: If we ask for your consent to use your personal data, you always have the right to withdraw your consent at any time. Any marketing emails we send you will include an “unsubscribe” link at the end.
Right of access (subject access): You have the right to ask what personal data we hold about you and to request a copy of that information.
Right to object or restrict processing: You have the right to know why your personal data is being collected and used, and to request that this is restricted or stopped.
Right of data portability: You can request that a copy of your personal data that we hold is transferred directly to another organisation.
Right of erasure (“right to be forgotten”): You can request that we erase your personal data.
Right of rectification: You can request that inaccurate or outdated personal data be corrected.To exercise any of these rights, please contact our Donor Care Team at:
contact@waqf-fund.org
0161 528 7270
3. Privacy statement for our supporters
We collect personal data when you:
- Donate to us
- Register for or attend our events, challenges, or prize draws
- Contact us by email, phone, or through our website
- Register to use a secure part of our website
- Subscribe to updates or newsletters
- Visit and use our website (see Cookies section)
- Interact with us on social media
- Participate in surveys or provide feedback
Information we may collect:
Your name, address, email, phone number, payment details, preferences, and technical data (e.g., IP address, browser type, and website interactions).
Why we collect and use your personal data:
- To process donations and Gift Aid declarations
- To keep you informed about our work (with your consent)
- To respond to your queries and feedback
- To personalise our communications
- To improve our services and website
- To fulfil legal and regulatory obligations
Data shared with third parties:
We may share limited data with:
- HMRC (for Gift Aid)
- Event organisers (for safety purposes)
- Payment processors (e.g., Stripe)
- Marketing partners (with your consent)
- Law enforcement (where legally required)
- Cloud or IT service providers under secure contracts
We only share your personal data where there is a lawful basis and written agreement ensuring your data remains protected.
4. How long we keep personal data
We retain personal data for as long as necessary to fulfil the purposes it was collected for. In some cases, data may be kept longer for legal, accounting, or reporting reasons.
All payment transactions are securely processed by Stripe. If you have an account or password-protected access, please keep your password confidential.For more details, please see our Cookies Policy.
5. CCTV
Some of The Waqf Fund’s premises are equipped with CCTV to ensure the safety and security of staff, volunteers, beneficiaries, and visitors. Footage is retained for a maximum of 6 weeks and only accessed by authorised personnel in accordance with the ICO CCTV Code of Practice.
6. Children’s Data
We do not knowingly collect or market to children under the age of 16. If we discover that we have collected such data without parental consent, it will be deleted immediately.
7. Cookies and Tracking Technologies
Our websites use cookies to enhance user experience and analyse traffic. For more information, please refer to our Cookies Policy.
8. Automated Decision-Making
We do not engage in automated decision-making or profiling that has legal or significant effects on individuals. If this changes, we will inform you and update this policy.
9. Third-Party Links
Our website may contain links to other websites. The Waqf Fund is not responsible for the privacy practices or content of external sites. Please review their privacy policies before sharing any personal data.
10. Changes to our Privacy Policy
We keep our Privacy Policy under regular review. Updates will be posted on this page, and material changes will be highlighted.
Last updated: 31 May 2024.
11. How to make a complaint
If you have a privacy concern or complaint, please contact our Complaints Team:
feedback@waqf-fund.org
0161 528 7270
If you are dissatisfied with our response, you should contact the UK data protection authority, the Information Commissioner’s Office (ICO). You also have the right to make your complaint to the ICO directly. However, they may advise you to contact us to see if the matter can be resolved in the first instance.
